Money Back Guarantee Policy

At SOLVRANETH, we stand behind the quality of our products and services. Your satisfaction is our top priority, and we strive to provide you with the best possible experience. If you are not completely satisfied with your purchase, our Money Back Guarantee policy offers you a full refund, subject to the following terms and conditions:

Eligibility for Refund

• The guarantee is applicable only to products purchased directly from SOLVRANETH via our official website, solvraneth.com.
• Requests for refunds must be made within 30 days from the date of purchase.
• The product must be in its original condition, unused, and in the original packaging.

Non-Refundable Items

• Gift cards and promotional items are non-refundable.
• Products that have been damaged due to misuse, negligence, or unauthorized modifications are not eligible for a refund.

Refund Process

1. To initiate a refund request, please contact our Customer Support at support@solvraneth.com with your order details and the reason for the refund.
2. Once your request is received, our team will review it and provide you with further instructions.
3. Approved refunds will be processed within 10 business days and credited to the original payment method.

Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund, unless the return is a result of our error (you received an incorrect or defective item).

Contact Us

If you have any questions or need further assistance regarding our Money Back Guarantee policy, please do not hesitate to reach out to our Customer Support team. We are here to help ensure your experience with SOLVRANETH is seamless and satisfactory.

Effective Date: October 20, 2023

Thank you for choosing SOLVRANETH. We value your trust and are committed to serving you with excellence.